The five maturity levels can be briefly described in terms of their management focus and primary objective:,1. Initial – “Fire-fighting management” – There are no specific objectives. Success in these organizations depends on the competence and heroics of the people in the organization and not on the use of proven processes.,2. Managed – “Work unit management” – The objective is to create a management foundation within each work unit or project.,3. Standardized – “Process management” – The objective is to establish and use a common organizational process infrastructure and associated process assets to achieve consistency in how work is performed to provide theorganization’s products and services.,4. Predictable – “Capability management” – The objective is to manage and exploit the capability of the organizational process infrastructure and associated process assets to achieve predictable results with controlled variation.,5. Innovating – “Change management” – The objective is to continuously improve the organization’s processes and the resulting products and services through defect and problem prevention, continuous capability, and planned innovative improvements.
转载请明显位置注明出处：The BPMM Maturity Levels – How They Work – 流程图